← Case studiesCase study 01

AI lead and opportunity scoring

Turns inconsistent inbound inquiries into a consistent qualification decision — with the reasoning recorded, and a route to a person whenever the case is unclear.

The situation it addresses

Inquiries arrive with different levels of detail. What matters is buried inside descriptions, budgets, timelines, and previous correspondence. Reviewing each one by hand takes time and produces different judgments on different days. A simple points-based score misses the context that decides it.

Where AI is required

Reading a discursive inquiry and assessing fit, commercial potential, and where the difficulties lie — then explaining that assessment in terms a person can check. No rule can read an email and work out what the sender actually needs.

How it runs

  1. 01Inquiry captured — form, email, marketplace, or CRM
  2. 02Mapped into one consistent record
  3. 03Fixed rules applied — your must-haves and exclusions
  4. 04AI assesses fit, potential, and difficulty
  5. 05Priority calculated from weighted factors
  6. 06Uncertain or contradictory? Routed to a person, with the reason
  7. 07CRM updated with the score, the reasons, and the next action

Decision output: Strong fit · Review required · Low priority · Reject

What makes it trustworthy

The rules you set are applied separately from the AI assessment, so a must-have cannot be argued away. Every score carries its evidence, the risks identified, and what information was missing. A failed AI call produces a visible exception rather than a silent CRM decision.

Next stepTell us what your team keeps redoing.Thirty minutes, no preparation needed. We will tell you honestly whether AI would help or whether simpler automation would do the job.
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